Frequently Asked Questions

General Information

Most men notice healthier, more hydrated skin within the first few uses. For deeper benefits like improved resilience, smoother texture, and reduced irritation, consistent use over 4 to 6 weeks delivers the best results.

Yes, our products are made with natural, non-comedogenic ingredients that your skin recognizes and absorbs easily. They are lightweight, calm irritation, and strengthen the skin barrier, making them a fit for most skin types, including acne-prone and sensitive. If you have concerns, please consult your doctor.

Yes, our natural ingredients help soothe irritation and support the skin repair, making them excellent post-shave. For best results, wash your face, shave, then apply our Face Serum or Face Moisturizer to calm and hydrate your skin.

Yes, our products were built to work with your beard, not against it. They are lightweight and absorb quickly to hydrate the skin beneath to prevent dryness and flaking, nourish the follicles for healthy growth, and add a natural, groomed finish to your beard.

Yes. All Wild Roman products are formulated, blended, and packaged in the USA with premium ingredients sourced from around the world.

We use FCF (furanocoumarin-free) bergamot essential oil. This means the naturally occurring compounds responsible for sun sensitivity—called furanocoumarins, including bergapten—have been removed. As a result, our bergamot delivers the same fresh, citrus aroma without the phototoxic risk associated with traditional bergamot oils, making it appropriate for daily-use skincare when used within cosmetic safety guidelines.

No, our products are in aluminum bottles (face and body wash), glass (face serum, moisturizers), and cardboard.

Some of our formulas includes cold-pressed, unrefined seed oils because research shows they offer real topical benefits — antioxidant protection, soothing, and barrier repair.

Mindfully produced, cold-pressed oils offer powerful benefits for skin longevity — and how they’re used in a formula matters. Cold-pressing takes longer and costs more, but it preserves the nutrients and fats your skin actually needs.

Our oils are free from chemical extraction, high-heat processing, preservatives, and oxidative damage. Not all oils are created equal — the right cold-pressed seed oils deserve their place.

We’re committed to always improving and bringing you the purest, most natural products.

Package theft is a nationwide issue. Once an order is marked delivered by the carrier (with photo confirmation), Wild Roman cannot be responsible for stolen packages. Because of this known nationwide issue, we strongly encourage customers to select a secure delivery location.

Shipping & Returns

We move fast to get your order out the door. Because of that, cancellations and changes are not guaranteed. If you need to cancel or adjust an order, contact us right away at infowild@wildroman.com and we will do our best to help.

We are excited too. Orders leave our facility within 1-2 business days of receipt and most orders generally arrive 3-5 days later. You will receive an email with a tracking number when your package ships.

We stand behind every product we make. While we do not accept returns, if you are not satisfied with your purchase, please reach out within 60 days of your order.

Please note that while our goal is to help you craft a natural daily routine that works for you, we monitor refund activity and reserve the right to limit or refuse a refund if something feels suspicious.

Please contact our team with any questions or concerns infowild@wildroman.com.

We've made this easy. You can monitor when you've unlocked free shipping by navigating to the top of your shopping cart. Still have questions? Contact our team infowild@wildroman.com.

Not yet. Right now, we ship within the US only. If you would like to see Wild Roman in your country, let us know as we grow!

You are in control. Modify/cancel your subscription anytime from your account page. Just be sure to cancel at least one full calendar day before your next charge date to avoid being billed for that shipment. Requests that come in after that will take effect for the following period.

PLEASE NOTE: ONCE A SUBSCRIPTION ORDER IS ALREADY SCHEDULED TO SHIP, IT CANNOT BE CANCELLED OR REFUNDED.

Contact

Email us anytime at infowild@wildroman.com. Or Contact us through our Contact Form