Terms & Conditions

This website is operated by Wild Roman, Inc. Throughout the site, the terms "we", "us" and "our" refer to Wild Roman, Inc. Wild Roman, Inc. offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Services" and agree to be bound by the following terms and conditions ("Terms of Service" or "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms carefully before accessing or using our Website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the store are subject to these Terms. We reserve the right to update, change, or replace any part of these Terms by posting updates to our Website with at least thirty (30) days' prior notice for material changes. You can review the most current version of the Terms at any time on this page. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes.

You may not use the Website if you do not agree to the Terms or are prohibited by applicable law from accessing or using the Website. By accessing any part of the Website, you agree to be bound by these Terms. We reserve the right to modify or replace any part of these Terms at any time by posting updates on the Website and updating the "Last Updated" date, provided that material changes will be posted at least thirty (30) days prior to taking effect. Your continued use of or access to the Website following any changes constitutes acceptance of those changes. It is your responsibility to periodically review the Terms. You can review the most current version at any time on the Website.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. In addition to Shopify, we work with the following third-party service providers to enhance your experience: (a) Stay Ai, which manages subscription services and recurring billing; (b) ShipBob, which handles warehousing, order fulfillment, and shipping logistics; and (c) Klaviyo, which provides email and SMS marketing and customer retention communications. Each of these providers may collect and process your personal information in accordance with their own privacy policies and terms of service.

In order to make a purchase through the Website, you must provide your first and last name, a valid email address, phone number (if you opt-in to SMS communications), and shipping address (together with your "Personal Information"). You will then receive an email confirmation with the Products you purchased in your order, as well as email updates regarding order status. You will not be required to create an account to make a purchase through the Website.

Your Personal Information will be shared with our third-party service providers as necessary to process your orders and provide our services. For details on how we collect, use, share, and protect your Personal Information, please review our Privacy Policy.

You represent and warrant that at all times (a) the information you provide to us will be true, accurate, current, and complete; (b) you will keep your email address and any identifying or Personal Information up to date; and (c) you are at least 18 years of age and have the legal capacity to enter into this agreement. We are not responsible for any errors you make when entering your Personal Information or making a purchase through the Website.

You represent and warrant that you are using the Website for lawful personal or household use and not for unauthorized resale, export, publication, or commercial re-use. You shall be responsible for (a) all activities that transpire on or with your Personal Information; and (b) any act or omission related to your Personal Information, or the use thereof, that would be deemed a violation of the Terms. It is your responsibility to notify Wild Roman, Inc. immediately if you notice any unauthorized access or use of your Personal Information, or any other breach of security. Wild Roman, Inc. shall not be held liable for any losses and/or damages arising from any failure to comply with this clause, except to the extent such limitation is prohibited by applicable law.

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content and personal information (not including credit card information) may be transferred and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information and payment data is always encrypted during transfer over networks and is processed securely through our payment processors.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.

You consent to receiving communications from us and our authorized service providers, including emails, text messages, and calls regarding Website updates, order confirmations, shipping notifications, customer service, marketing, and other relevant information. By providing your phone number, you expressly consent to receive SMS text messages from us or our service providers, and you acknowledge that message and data rates may apply. You may opt out of marketing communications at any time by following the unsubscribe instructions in such communications, by replying "STOP" to SMS messages, or by contacting us at infowild@wildroman.com. Transactional communications related to your orders cannot be opted out of.

We reserve the right to refuse access to the Website and the sale of products to anyone, for any reason not prohibited by law, including any breach or violation of these Terms, at any time at our sole discretion. We reserve the right, but have no obligation, to pre-screen, refuse, or delete any content or products from the Website. We are a facilitator and marketplace and are not the seller of record for all transactions made on the Website. We also reserve the right to suspend or cancel subscriptions in accordance with our subscription terms and policies.

Headings are included for convenience only and will not limit or otherwise affect these Terms.

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

This Website may contain certain historical information. Historical information is not current and is provided for your reference only. We reserve the right to modify the contents of this Website at any time, but we have no obligation to update any information. You agree it is your responsibility to monitor changes to our Website.

The price charged for any Product or Service will be the price listed on the Website or otherwise in effect at the time the order is placed and will be set out in an order confirmation. Customers may be subject to additional charges, including currency fees, exchange fees, VAT, and local taxes. All such fees shall be added to the Customer's merchandise total.

We accept electronic payments through the Website via Shopify or Point-of-Sale ("POS") System (collectively the "Payment Method"). For subscription services, recurring payments will be processed through our integrated payment platform in accordance with your subscription agreement. We will not ship your order unless your Payment Method has been approved. If you do not pay an amount owed when due or your Payment Method continuously fails, we may initiate collection procedures for any Products already shipped or delivered to you. You agree to pay any collection costs, including reasonable attorneys' fees, to the extent permitted by applicable law.

We may offer promotions, discounts, or sales on our Website, or, in our sole discretion, to certain customers ("Promotions"). Promotions are subject to change without notice. Promotions may affect pricing and may be governed by terms and conditions separate from these Terms. If there is a conflict between the terms and conditions for a Promotion and these Terms, the terms and conditions for the Promotion will govern that specific circumstance.

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content of it) without notice, provided that for subscription services, we will provide advance notice of any material changes or discontinuation in accordance with your subscription agreement. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

Certain products or Services may be available exclusively online through the Website. These products or Services may have limited quantities and are subject to return or exchange only according to our Return Policy.

If you make a purchase through the Website, you can initiate a return once the Order has been marked as shipped. The refund will be for the full value paid for the returned items, unless otherwise noted. We may charge a restocking fee for returned items. The amount of the restocking fee, if any, will be provided upon request. As soon as we receive and process your return, we will notify you via email. Your credit card will be credited within the timeframe specified by your financial institution. The return credit should be reflected on your statement within one to two billing periods, depending on your financial institution's billing cycle. This refund policy applies to product sales only and does not apply to Subscriptions. Subscription services are subject to separate cancellation and refund terms as set forth in your subscription agreement and accessible through your account portal. You may cancel or modify your subscription at any time before the next renewal cutoff date as specified in your subscription terms.

Please note we are unable to process multiple refunds for the same Product. We monitor return and refund activity and reserve the right to limit or refuse a refund if we find that our policies have been abused. Any finding of abuse of our policies shall be in our sole discretion and is not appealable. We are not obligated to disclose our reasons and methods, other than to inform the consumer that the refund request is being refused for abuse of our return policy.

We do not process direct exchanges. Please place a new order for the item you want; eligible returns will be refunded as above.

Subscriptions. Returns do not apply to subscription renewals that have already shipped. You can skip, pause, or cancel your subscription in your account portal before the next renewal cutoff date (see your subscription terms at checkout and in your account portal). You will receive reminder notifications prior to each renewal via email. The renewal cutoff date is specified in your subscription agreement and account settings. If a subscription order arrives damaged or incorrect, email infowild@wildroman.com within 14 days of delivery.

We aim to describe and photograph our products as accurately as possible; however, natural variation in color, texture, and scent can occur. We do not warrant that product descriptions, photographs, videos, or other product-related content on the Site are error-free.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction, and may exercise this right on a case-by-case basis. We reserve the right to limit quantities of any products or services that we offer. All descriptions of products or pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service on this Website is void where prohibited.

We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

For international orders, the consignee/buyer is responsible for any applicable customs, duties, taxes, and import fees in addition to the purchase price. Shipping times and costs may vary by destination. Customers are responsible for compliance with all import regulations in their destination country.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address. In the event we make a change to or cancel an order, we may attempt to notify you using the email and/or billing address/phone number provided at the time the order was made. We also reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store and to promptly update your account and other information, including your email address, phone number, and credit card numbers/expiration dates, so we can complete your transactions and contact you as needed. For subscription services, you are responsible for maintaining accurate payment information to avoid service interruptions. By providing your email address and phone number, you consent to receive transactional and, if you opt-in, marketing communications via email and SMS in accordance with applicable law.

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms.

Shipping Information. You must provide accurate and up-to-date shipping information so that we can timely deliver the products to you. We utilize a third-party logistics provider to fulfill and ship orders. By placing an order, you acknowledge that your shipping information will be shared with our fulfillment partner for delivery purposes. If you provide us with a shipping address that is invalid or at a destination where products cannot be securely accepted upon delivery, you are solely responsible for any resulting loss, theft, or damage to the products.

Risk of Loss. Risk of loss or damage of any kind to products shall pass to Customer upon the products being delivered to a postal carrier such as FedEx, USPS, or UPS. We do not accept any liability for defects arising from processing after delivery, except for any liability that cannot be excluded under applicable law.

Couriers. We utilize a third-party logistics provider to manage warehousing, fulfillment, and shipping of products. Our logistics provider may engage third-party couriers ("Couriers") to facilitate delivery. Couriers are independent contractors and not employees, partners, agents, joint ventures, or franchisees of Wild Roman, Inc. or our logistics provider. We shall not be liable or responsible for any delivery services, errors or misrepresentations made by our logistics provider or Couriers, except to the extent such liability cannot be excluded under applicable law. We highly recommend that you provide a secure location for delivery. We do not bear liability for products left unattended, by you, a Courier, or otherwise. You acknowledge that we do not supervise, direct, control, or monitor a courier's provision of services. Any interactions or disputes between you and a courier are solely between you and that courier. We and our licensors shall have no liability, obligation, or responsibility for any interaction between you and any courier.

Export Law. You are responsible for complying with United States export controls and for any violation of such controls, including any United States embargoes or other federal rules and regulations restricting exports. You represent, warrant and covenant that you are not (a) located in, or a resident or a national of, any country subject to a U.S. government embargo or other restriction, or that has been designated by the U.S. government as a "terrorist supporting" country; or (b) on any of the U.S. government lists of restricted end users.

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to websites not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.

By linking your Wild Roman, Inc. account with any social network account ("Social Network" or collectively, "Social Networks"), you expressly authorize Wild Roman to receive, and for Social Networks to share, certain of your information that is available on or through Social Network accounts, including, without limitation, your profile information, friends' names, your photos, privacy settings, your payment information associated with your account and certain other information that may be disclosed to you (and authorized by you) during the log-in process. Social Networks are made available by their respective corporate entities.

We own, solely and exclusively, all right, title, and interest in the Website, including all content, software code, data, the look, feel, design and organization of the Website, and the compilation of the content, code, data, and materials on the Website, including any intellectual property or proprietary rights. We reserve all rights in and to the Website not granted expressly in the Terms. You acknowledge and agree that you will not sell, distribute, transmit, broadcast, publicly perform, or create any plagiaristic works based on our Website, in whole or in part.

If you post, upload, or make available any information, data, text, files, communications, or other materials regarding the Website and your use or purchase of the Products on any other website, blog, article, social media website, or through our third-party review platform Junip ("Your Content"), you hereby grant us and our third-party service providers (including Junip, Stay Ai, ShipBob, and Klaviyo) a perpetual, non-exclusive, irrevocable, royalty-free, sub-licensable, transferable (in whole or part), worldwide license to use, reproduce, transmit, display, exhibit, distribute, index, comment on, modify, create derivative works based upon, perform, or otherwise exploit Your Content including your name, image, voice, likeness, or other biographical information or material in connection with Your Content, in whole or in part, in all media formats and distribution methods now known or hereafter devised in connection with the Website, including advertising, promoting, and marketing the Website or products, all without further notice to you, with or without attribution, without limitation as to frequency, and without the requirement of any permission from or payment to you or to any other person or entity. You waive any right to inspect or approve Your Content or any commercial use of Your Content by us. You waive moral rights to Your Content that may be available to you in connection with our authorized uses under this Agreement and confirm that no such rights have been asserted. Your Content will be subject to reasonable confidentiality obligations on our part with respect to proprietary information, and we will be liable for unauthorized use or disclosure of Your Content that breaches our express obligations under this Agreement.

If you send certain submissions at our request (for example, contest entries) or if you send us creative ideas, suggestions, proposals, plans, or other materials without a request (collectively, "comments"), you agree that we may at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments you forward to us. We are under no obligation to: (1) maintain any comments in confidence; (2) pay compensation for any comments; or (3) respond to any comments. This section does not apply to product reviews submitted through Junip, subscription-related feedback provided through Stay AI, or communications sent through Klaviyo, which are governed by their respective sections of these Terms.

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party's intellectual property or these Terms.

You agree your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights; will not contain libelous or otherwise unlawful, abusive, or obscene material; and will not contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

Your submission of personal information through the store is governed by our Privacy Policy.

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including without limitation pricing information, except as required by law. No specified update or refresh date should be taken to indicate that all information has been modified or updated.

The information we provide does not, and is not intended to, constitute any type of medical or professional advice. You assume sole responsibility for evaluating the merits and risks associated with the use of any information or products. For the avoidance of doubt, we do not act as an employee, manager, doctor, counselor, or other agent to you.

In addition to other prohibitions set forth in these Terms, you are prohibited from using the Website or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, state, or local regulations, rules, laws, or ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that may affect the functionality or operation of the Service, any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

We do not guarantee, represent, or warrant that your use of our Services will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the Services will be accurate or reliable. You agree that from time to time we may remove the Services for indefinite periods of time or cancel the Services at any time, without notice.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided "as is" and "as available," without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

You agree to indemnify, defend, and hold harmless Wild Roman, Inc. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of:

(a) your breach of these Terms or the documents they incorporate by reference;

(b) your violation of any law or the rights of a third party;

(c) your use or misuse of the Services or products purchased through the Services, including any adverse reactions, injuries, or damages resulting from the use of skincare products;

(d) your submission of reviews, ratings, or other content, including any claims that your content infringes third-party rights, violates applicable laws, or contains false or misleading information;

(e) your subscription orders, modifications, cancellations, or payment disputes;

(f) delivery issues, address errors, or refusal to accept deliveries processed; or

(g) your receipt of or response to communications, including any claims related to spam, privacy violations, or violations of the Telephone Consumer Protection Act (TCPA) or CAN-SPAM Act arising from your provision of contact information or failure to properly opt out.

You acknowledge that Wild Roman, Inc. makes no medical claims about its products and that you are responsible for consulting with healthcare professionals before using any skincare products if you have concerns about allergies, sensitivities, or medical conditions.

You may have the option to provide a review of the Website and products ("Feedback") through our third-party review platform, Junip.

Any Feedback you leave must reflect your honest opinion and your actual experience with the products or services. We and Junip may remove Feedback at any time, without notice, including Feedback that violates these Terms, is fraudulent, defamatory, or otherwise inappropriate.

When submitting reviews through Junip, you agree to:

(a) provide truthful and accurate information based on your actual experience;

(b) not submit reviews in exchange for compensation unless properly disclosed;

(c) not submit fraudulent, fake, or misleading reviews;

(d) not include personal information of others without consent;

(e) not include inappropriate, offensive, or unlawful content; and

(f) comply with all applicable laws and regulations, including FTC guidelines on endorsements and testimonials.

You acknowledge that we may use your reviews, ratings, and associated content for marketing and promotional purposes as described in the Intellectual Property section of these Terms. You understand that your reviews will be publicly displayed and may be shared across multiple platforms.

Products have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Products may contain allergens or ingredients that could cause skin sensitivity. Before using any Product, carefully review the ingredient list for potential allergens and perform a patch test by applying a small amount to your inner arm 24 hours before full use.

If you experience any adverse reaction to a Product, discontinue use immediately, seek medical attention, and report the incident to us at infowild@wildroman.com.

We comply with all FDA adverse event reporting requirements for cosmetic products and applicable state-specific reporting requirements, including the California Safe Cosmetics Program and New York State's notification requirements for serious adverse events.

You agree not to make or communicate to any person or entity, in any media or public forum, including any social media network, any comments or statements (written or oral) that would intentionally disparage, create a negative impression of, or be detrimental to Wild Roman, Inc.'s reputation, provided that this provision does not prohibit truthful statements or statements protected by law, including consumer reviews of products or services.

Disputes. While we may help facilitate the resolution of disputes, we have no control over and do not guarantee:

(a) the quality, reliability, accuracy, or effectiveness of any Products;

(b) the truth or accuracy of any listing descriptions, ratings, reviews, or other user content;

(c) the performance or conduct of any third-party;

(d) the accuracy, reliability, or performance of third-party service providers; or

(e) any interruptions, errors, or delays in services provided by third-party platforms.

You should always exercise due diligence and care when deciding whether to purchase a good or service, or communicate and interact with other users, whether online or in person.

Release. You hereby release Wild Roman, Inc., its affiliates and their respective directors, officers, shareholders, employees, agents, service providers, representatives, contractors, licensors, suppliers, successors and assigns from and against any claims, injuries, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including legal fees), known and unknown, arising out of or in any way connected with disputes between you and other users or third parties, including but not limited to claims arising from or related to the use of any third-party platforms integrated with our Services, whether at law or in equity that exist as of the date of these Terms.

This release does not apply to claims arising from our gross negligence, willful misconduct, fraud, or breach of these Terms.

Nothing in this release shall limit your rights under applicable consumer protection laws or your ability to pursue claims directly against Stay Ai, ShipBob, Klaviyo, or other third-party service providers for their own actions or omissions.

Arbitration. If a controversy or claim should arise between you and Wild Roman, Inc. (referred to each as a "Party" and together the "Parties"), the Parties will first attempt in good faith to resolve such controversy or claim by negotiation. If the matter has not been resolved within thirty (30) days by negotiation, Parties will attempt in good faith to resolve the controversy or claim in accordance with mediation, with mutually agreeable rules. If the matter has not been resolved by mediation within sixty (60) days of the commencement of mediation, or if either Party will not participate in mediation, then the controversy shall be settled by binding arbitration administered by the American Arbitration Association in accordance with the provisions of its Commercial Arbitration Rules and supplementary procedures for consumer related disputes of the American Arbitration Association, excluding rules or procedures governing or permitting class actions. The arbitration shall be conducted in Delaware. Parties agree that there shall be limited discovery as determined by the arbitrator and the arbitrator shall not award punitive damages to either of the Parties except as required by applicable law. The written decision of the arbitrator shall be binding on the Parties. Judgment on the award may be entered in any court having jurisdiction.

Class Action Waiver. Any arbitration shall be conducted in each individual capacity only and not as a class action or other representative action. You expressly waive your right to file a class action or seek relief on a class basis. If any court or arbitrator determines that the class action waiver set forth in this paragraph is void or unenforceable for any reason or that an arbitration can proceed on a class basis, then the arbitration provision set forth above shall be deemed null and void in its entirety and the parties shall be deemed to have not agreed to arbitrate disputes.

We may provide any notice to you under the Terms by: (a) sending a message to the email address you provide; or (b) posting to the Website. Notices sent by email will be effective when sent, and notices posted on the Website will be effective upon posting. Material changes to these Terms will be provided to you via email at least thirty (30) days before they take effect. It is your responsibility to keep your email address current.

To provide Wild Roman, Inc. notice under the Terms, you must contact us by email at infowild@wildroman.com. Notice provided by email shall be effective when sent. Notice provided by personal delivery, overnight courier, or certified mail shall be effective when received by the Company.

In the event of a dispute related to or stemming from any user generated content (a "Content Dispute"), you must contact us via email.

We abide by the Digital Millennium Copyright Act (the "DMCA") as it relates to online service providers, like us, being asked to remove material that allegedly violates another's copyright. The DMCA provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. Wild Roman, Inc. respects others' intellectual property rights and further reserves the right to delete or disable content alleged to be infringing, and to terminate the User Accounts of repeat alleged infringers. In the event of a DMCA violation, please contact our Website Administrator containing the following information:

Copyright Infringement Claims. If you believe in good faith that materials available on the Services infringe your copyright, you (or your agent) may send to Wild Roman, Inc. a written notice by mail, email, or fax, requesting that we remove such material or block access to it. If you believe in good faith that someone has wrongly filed a notice of copyright infringement against you, the DMCA permits you to send to Wild Roman, Inc. counter notice. Notices and counter-notices must meet the then-current statutory requirements imposed by the DMCA. Visit https://www.copyright.gov/ for additional details.

When submitting reviews, you agree not to post content that: (a) is false, misleading, or deceptive; (b) violates any third-party intellectual property rights; (c) contains personal information about others without consent; (d) is defamatory, libelous, threatening, harassing, or abusive; (e) contains spam, advertising, or promotional content; (f) includes malware, viruses, or harmful code; (g) violates any applicable law or regulation; or (h) is otherwise inappropriate or offensive.

You may not submit reviews in exchange for compensation, incentives, or free products unless such a relationship is clearly disclosed in the review. Wild Roman, Inc. complies with the Federal Trade Commission's guidelines regarding endorsements and testimonials.

Our Website and Services integrate with third-party platforms to provide enhanced functionality:

• Stay AI (Subscription Services): We use Stay AI to manage subscription orders, recurring billing, and subscription customer accounts. By subscribing to our products, you authorize Stay AI to process your payment information and manage your subscription on our behalf.
  
• ShipBob (Order Fulfillment): We partner with ShipBob as our third-party logistics provider for warehousing and order fulfillment. By placing an order, you authorize us to share your shipping information with ShipBob for delivery purposes.
  
• Klaviyo (Marketing Communications): We use Klaviyo to send email and SMS marketing communications.

You acknowledge that these third-party providers have their own terms of service and privacy policies. While we require our service providers to maintain appropriate data protection standards, we are not responsible for their independent actions or policies beyond our contractual relationship with them.

If you subscribe to receive products on a recurring basis through our subscription program managed by Stay AI:

Authorization and Billing: By subscribing, you authorize Wild Roman, Inc. and Stay AI to charge your designated payment method on a recurring basis according to the subscription frequency you select (e.g., weekly, monthly, or quarterly). Your subscription will continue until you cancel it.

Refunds and Returns: Subscription orders that have been processed and shipped are subject to our standard return and refund policy. Subscription fees that have already been charged are non-refundable except as required by applicable law.

Data and Privacy: By subscribing, you acknowledge that Stay AI will collect and process your payment information, contact details, purchase history, and subscription preferences as necessary to manage your subscription. This data processing is governed by our Privacy Policy and Stay AI's privacy practices.

By submitting product reviews or other content through our Website:

1. License Grant: You grant Wild Roman, Inc. and its service providers (including Junip) a perpetual, irrevocable, worldwide, royalty-free, non-exclusive, transferable, and sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display your submitted content in any media format and through any media channels, whether now known or hereafter developed.

2. You represent and warrant that:

• You are the original author of the content and have all necessary rights to grant the license described above;
• Your content does not infringe upon any third-party intellectual property rights, privacy rights, or other proprietary rights;
• Your content is truthful and based on your genuine experience with the product;
• Your content complies with all applicable laws and regulations; and
• You have not been compensated or incentivized to provide a positive or negative review, except for legitimate review programs disclosed in accordance with FTC guidelines.

3. Reviews and submissions must not:

• Contain offensive, defamatory, libelous, threatening, harassing, or discriminatory language;
• Include personal information about other individuals without their consent;
• Contain advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or solicitations;
• Include links to external websites or competing products;
• Violate any applicable laws or regulations; or
• Be fraudulent, misleading, or deceptive.

4. Moderation Rights: Company reserves the right, but not the obligation, to:

• Monitor, review, edit, or remove any submitted content at our sole discretion;
• Refuse to post or remove content that violates these Terms or our content guidelines;
• Verify the authenticity of reviews and request additional information from reviewers; or
• Disable or terminate accounts that repeatedly violate these Terms.

5. Public Display: You acknowledge and agree that your review content, username, ratings, and submission date may be publicly displayed on the Website, shared on social media platforms, used in marketing and advertising materials, and syndicated to third-party platforms. While the Company will not publicly display your email address or other contact information without your consent, information included within your review content may be visible to the public.

6. No Obligation to Post: Company is under no obligation to post, maintain, or continue displaying any review or content. The Company may remove content at any time for any reason or no reason.

7. Accuracy Disclaimer: Reviews and user-generated content represent the opinions of individual users and do not reflect the views of Wild Roman, Inc. ("Company"). The Company does not verify the accuracy of reviews and makes no representations or warranties regarding the reliability, accuracy, or completeness of any user-generated content.

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.

The obligations and liabilities of the parties incurred prior to the termination date shall survive termination for all purposes. Without limiting the foregoing, the following provisions shall survive termination: indemnification obligations, limitation of liability, warranty disclaimers, governing law, dispute resolution, any payment obligations for products or services already provided, subscription payment obligations for the then-current billing cycle, licenses granted for user-generated content, and data processing obligations under applicable privacy laws. These Terms are effective unless and until terminated by either you or Company. You may terminate these Terms at any time by notifying the Company that you no longer wish to use the Services, or when you cease using the Website. If you have an active subscription through Stay, termination of these Terms does not automatically cancel your subscription, and you must separately cancel your subscription in accordance with the Subscription Services provisions.

If in Company's sole judgment you fail, or Company suspects that you have failed, to comply with any term or provision of these Terms, Company may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination, including any outstanding subscription fees for the then-current billing cycle. Company may also deny you access to the Services (or any part thereof). Upon termination for cause, Company may also suspend or cancel any active subscriptions without refund, cancel pending orders that have not yet shipped, and suspend your ability to submit reviews or other user-generated content.

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict-of-laws principles, and applicable U.S. federal law.

The failure by the Company to enforce any provision of the Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any right or provision will be effective only if in writing and signed by a duly authorized representative of Company.

Company will not be liable or responsible to you, nor be deemed to have defaulted or breached these Terms, for any failure or delay in Company's performance under these Terms when and to the extent such failure or delay is caused by or results from acts or circumstances beyond Company's reasonable control, including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest, national emergency, revolution, insurrection, epidemic, pandemic, lockouts, strikes or other labor disputes (whether or not relating to Company's workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, telecommunication breakdown or power outage.

You agree that regardless of any statute or law to the contrary, any claim or cause of action against Company arising out of or related to the use of the Website, Products, user-generated content (including product reviews), or these Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred.

You can review the most current version of the Terms at any time on this page. The Company reserves the right, at its sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to the Website. The Company will provide notice of material changes by posting the updated Terms with a new "Last Updated" date. It is your responsibility to check the Website periodically for changes. Your continued use of or access to the Website or Services following the posting of any changes constitutes acceptance of those changes.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:

These Terms, together with our Privacy Policy and any other legal notices or agreements published on the Website, constitute the entire agreement between you and the Company regarding your use of the Website and supersede all prior or contemporaneous communications and proposals, whether oral or written. Your use of certain features of the Website may be subject to additional terms and conditions provided by third-party service providers (as detailed in our Privacy Policy), which shall be incorporated herein by reference.

If you have any questions about these Terms, please contact us at infowild@wildroman.com